Tuesday, February 11, 2020

February 11 Update: New Amex Offers offer for Altitude Sports and Air Italy enters liquidation - Toronto flights will still operate for 2 weeks

Another new Amex Offers offer was released today. This time you can earn a statement credit of $20 for spending $100 or more online with Altitude Sports. I personally received this offer on The Platinum Card from American Express. You can find this offer and many more on our Guide to American Express Canada 'Amex Offers'

Italy's second largest airline Air Italy announced a suspension of operations today as they move into liquidation. Air Italy does serve Toronto and will continue to do so for the next two weeks. After that they will try to accommodate you on another airline and/or offer you a full refund. Here is an excerpt from Air Italy's website:

From 11 to 25 February2020 inclusive, all Air Italy flights will be operated by other carriers at the times and on the days previously scheduled; all passengers who booked flights (outward or return) after 25 February 2020 will be re-protected or fully refunded.

More specifically:

  • All scheduled flights (outward or return) up to and including 25 February 2020 (including the first departures on the morning of 26 February 2020 of domestic flights to Malpensa and from Male and Dakar airports) will be regularly operated, without any changes to the original scheduled dates and times and on the same flight conditions. Passengers will be able to fly using their ticket. Alternatively, passengers can always opt for a full ticket refund by emailing the following address refunds@airitaly.com (or contacting their travel agency) prior to their flight’s departure time.
  • For all tickets scheduled to depart by 25 February 2020 and to return after 25 February 2020:
    • - the outward journey will be regularly operated, without any changes to the original scheduled dates and times and the same flight conditions; with regards to the return flight, passengers will be offered a travel option on the first available flight of another carrier, the details of which will be provided from 18 February 2020 by calling the following number from Italy: 892928, from abroad: +39078952682, from Usa: +1 866 3876359, from Canada: +1 800 7461888, or by contacting the travel agency in the case of purchase through this channel.
    • - Alternatively, passengers can opt to claim their refund for unused flight segments, by emailing the following address refunds@airitaly.com (or by contacting the travel agency if the ticket was purchased through it) prior to the flight’s departure time.
  • Tickets for return flights after 25 February 2020:
    • - If purchased directly via the web (Air Italy portal) or Air Italy contact center, they will be fully refunded in a manner that will be provided via email, or requesting it at the address refunds@airitaly.com
    • - If purchased through the Air Italy ticket office, they will be fully refunded by going to any Air Italy ticket office
    • - If purchased through a travel agency it will be necessary to request a refund or a change of travel by contacting the agency

Posts since our last update:

Travel Deals

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