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Tuesday, April 28, 2020

Aeroplan further extends reward flight flexible cancellation policy & pausing of mileage expiration


Aeroplan sent us an email this morning to pass along the news that they have further extended several policies this morning in regards the to their response for the COVID-19 pandemic.

Cancellation Policy
They have now further updated the flexible change and cancellation policy for Aeroplan flight rewards. The date you can change or cancel flight rewards with no charge has now been extended to June 30. If you cancel by that time you will  receive all of your Aeroplan Miles back in your account, plus a full refund of any associated taxes, fees and surcharges on the unused value of your travel.

Mileage Expiry
Previously set at May 14, Aeroplan has now paused the expiration of miles until June 29. 
"This means that between now and June 29, if a members' miles were to have expired, they will not. Effective June 30, our normal expiration policy will once again apply, meaning that miles will expire if an eligible transaction has not been completed prior to this date" 
Remember all it takes is earning or redeeming one mile in a 12 month period to keep your Aeroplan account active.

June 29 is an interesting pick for a date to extend it to - one may ask why not June 30? My one guess is that it will allow Air Canada to expire some miles on June 30 and account for liability drop in their Q2 numbers.

Recommended reading:  Receive Air Canada Altitude Prestige 25K status when you earn 50,000 Aeroplan Miles via everyday activities 

Finally a reminder that there are only 2 days left to donate Aeroplan Miles to a COVID-19 charity and earn Altitude qualifying miles for doing so. You'll earn 1 AQM for every 5 Aeroplan miles donated. Since the initiative launched Aeroplan members have donated more than 52 million miles.

Learn more about these Aeroplan updates here

Image via Air Canada

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