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Tuesday, July 30, 2019

July 30 Update: Capital One security breach affects up to 6 millions Canadians


Capital One is the latest company to be hacked and it affected a lot of Canadians according to their press release. The security breach affected about 6 million Canadians and of those approximately 1 million Social Insurance numbers were comprised. If you are or have been a Capital One cardholder you will be contacted by Capital One to let you know if you were one of those who had their data comprised. In the mean time Capital One recommends doing the following:
We are also encouraging customers to enroll in account alerts to help them keep track of activity on their accounts. Customers can sign in to online banking and set up text or email alerts, based on their preferences.

We also encourage customers to monitor their credit card accounts for unusual or suspicious activity that they do not recognize, and to call the phone number on the back of their Capital One card or on their statement as soon as possible, if they see unusual activity.

We do not call customers asking for personal information and customers should be mindful of the possibility of phishing emails and calls due to this incident. Tips on how to spot fraudulent emails / messages are on the Capital One website at https://www.capitalone.ca/help/fraud-protection/

Phishing is an attempt to acquire personal information, sometimes to compromise online banking accounts by posing as a legitimate company in an electronic communication. These emails are not from Capital One. If you believe you have received a fraudulent email that claims to be from Capital One:
  • Do not reply to the email.
  • Do not click on any of the links embedded in the email.
  • Forward the email to abuse@capitalone.com.
  • After forwarding the email to Capital One for investigation, delete it.
  • Be sure to monitor your account and call us if you notice any unusual activity.
You can learn more about this incident here


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