In this episode we welcome Steve McLelland, WestJet’s VP of Loyalty to discuss the first major revamp to the WestJet Rewards program. Hear insights to the decision making process behind the changes and see how the program is evolving to meet the needs of more Canadians.
Highlights:
➡️ Great insight on the move from dollars to points
➡️ More earning potential in the new program
➡️ Wanting to give members more value
➡️ You can use points to pay for almost anything WestJet related
➡️ More partners are in the works
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