RELATED STORY: Redemption Stories The Good, The Bad and The Ugly: Aeroplan Summary
Three quarters of the whopping four responses were good stories while one from Twitter was just plain ugly! There were no bad responses.
I would love to hear more comments and stories from Air Milesmembers, feel free to do so at the bottom of this post and finally I want to thank everyone who contributed their stories, without you this post would not be possible! Be sure to watch for the next Redemption Stories request later this month.
via the Rewards Canada Blog
I have had two good experiences for redeeming Air Miles Rewards Miles for flights. The first was for a last minute flight to attend a funeral. As usual flights were quite expensive to buy only 2 days out but I logged onto Air Miles and was able to find flights to redeem miles for, the rate was slightly higher than the base redemption level but not exorbitant. This redemption saved me a good deal of money. The second redemption I had to call in as I was short about 300 miles for 4 tickets and you can only buy Air Miles to top off for a redemption via the phone. I didn’t have to wait too long for an agent and she was great, the additional Air Miles Reward miles purchase went without a hitch as did the actually flight booking. My only concern was that since I could not book online I would incur a higher booking fee and the agent said that she would refund the difference as she understood that the only reason I called in the booking was because I needed to top of my account otherwise I would have booked online (hey Air Miles maybe you should look into the option to allow people to buy miles online during the booking process!)
We have booked 5 return flights to Edmonton from Victoria or vice versus for our family in the last 60 days.
On line system works fine although we have to keep putting the same personal data in repeatedly.
I tried to book a couple of these flight with Aeroplan and they did not have anything available. This seems weird to me as I then went to Air Miles and I got two return flights via Air Canada for the exact same dates.
Observation: It would appear that Aeroplan is not buying enough seats for their members. Or perhaps there are more Aeroplan members flying to Edmonton than for AirMiles members
I just used Airmiles to book a trip for the time period I had been trying to book for months (with Aeroplan). I had the pick of any flights I wanted. The opposite experience to Aeroplan. My only problem now is the glut of Aeroplan points I have. The ratios for gift cards, etc. are not nearly as good for classic flights. What a bummer.
There were no bad responses!
THE UGLYvia Twitter
Actually, I've NEVER redeemed..because I hear the process is dreadful.