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Tuesday, April 24, 2012

Redemption Stories: The Good, The Bad & The Ugly

Rewards Canada's Redemption Stories: The Good, The Bad & The Ugly is where we reach out to our subscriber and viewer base to tell us their stories of reward program redemption. We want to hear good stories, bad stories and of course plain old ugly ones! We will compile a few of the stories together and post them right here on our blog. For our second edition of this feature we are asking for stories from Canada's largest loyalty program, Air Miles.

If you want to share your Air Miles Redemption story with the rest of Canada whether it is good, bad or ugly,  leave a comment below or email us at info@rewardscanada.ca. You can send us a couple of sentences, a whole story or feel free to submit a video! Then watch for our second edition of Redemption Stories to be posted within the next few weeks.

1 comment:

  1. I have had two good experiences for redeeming Air Miles Rewards Miles for flights. The first was for a last minute flight to attend a funeral. As usual flights were quite expensive to buy only 2 days out but I logged onto Air Miles and was able to find flights to redeem miles for, the rate was slightly higher than the base redemption level but not exorbitant. This redemption saved me a good deal of money. The second redemption I had to call in as I was short about 300 miles for 4 tickets and you can only buy Air Miles to top off for a redemption via the phone. I didn’t have to wait too long for an agent and she was great, the additional Air Miles Reward miles purchase went without a hitch as did the actually flight booking. My only concern was that since I could not book online I would incur a higher booking fee and the agent said that she would refund the difference as she understood that the only reason I called in the booking was because I needed to top of my account otherwise I would have booked online (hey Air Miles maybe you should look into the option to allow people to buy miles online during the booking process!)

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